Modern Agent Resource Center
Thanks to things like Amazon, new technology, and even COVID-19, insurance buying habits are changing.
More and more customers will choose an agent who is 1) Easy to FIND, 2) Easy to BUY FROM, and 3) Easy to WORK WITH.
The Firefly team is going to show you how to use the latest tools and systems so those customers will choose to work with YOU. If you dive in and
do these things in your own agency, your revenue will go up, your costs will go down, and you will be a Modern Agent.
Ready to start? Read on . . .
Why does branding matter? Your potential and current customers can’t taste, smell, or touch your product because you offer a service. The way your agency
Why does your agency website matter? Your website is the face of your insurance agency. For anyone who finds you online, it’s likely to be
Why does live chat matter? Adding live chat to your agency’s website will instantly make your website a power tool to help you attract and
What can Sprinklr do for you? Social media can help you connect with prospects and customers, and help you grow your business. But it takes
Why does employee management matter? Every insurance agency has a plateau at which you can’t grow further without hiring an employee. You need someone’s help
Why does customer retention matter? Everyone knows that the real magic of running an insurance agency is in the renewal commissions. But you only receive
“Busy” does not equal “Productive” “In the absence of clearly defined goals, we become strangely loyal to performing daily acts of trivia.”
Why does this matter? You have E&O insurance to protect your agency in case you make a mistake while selling or servicing a policy. That
Are you too busy servicing, to sell? This topic is all about being Easy to Work With! Once you start growing, you’ll find that your
Why does documentation matter? There are so many reasons! The simplest is that more control you have over your agency’s information, the better your odds
Why do Google reviews matter? Like restaurants, contractors, and other businesses, clients look at reviews when choosing an insurance agent. And since 90% of all
This really works! Working well with realtors and lenders has always been one of the best sources of insurance leads for agents. Doing this well
Why Facebook Engagement and Page Likes Matter Facebook business page likes and post engagement both matter because both can help you reach more potential customers
Whether you run your insurance agency from home or in an office, if you can reduce your overhead and increase your effectiveness, you will increase
One important thing you should do when attempting to grow your online presences is listing your agency in as many online business directories as possible.
In order to be successful with social media marketing, you need to have well written and visually pleasing content that gives your brand an authentic
You’re probably here because you know Facebook can get you leads, and you want to create an ideal Facebook Business Page to make that happen.
Secret Agents are awesome. But I don’t think anyone in insurance sales wants to be a “Secret Agent!” If you’re what we call a “Secret
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What do you do when a great prospect isn’t responding to you? Keep trying? (Might be a waste of time.) Give up? (You might miss