Category: Modern Agent
How to Turn Facebook Likes into Insurance Leads
![How to Turn Facebook Likes into Insurance Leads 1 Video thumbnail with the words "Creating unique, engaging posts with strong calls to action".](https://joinfirefly.com/wp-content/uploads/2022/02/Webinar-How-to-Turn-Facebook-Likes-into-Leads.png)
Why Facebook Engagement and Page Likes Matter Facebook business page likes and post engagement both matter because both can help you reach more potential customers […]
Create the Best Facebook Business Page in Insurance
![Create the Best Facebook Business Page in Insurance 4 Angela Boone Firefly Facebook page.](https://joinfirefly.com/wp-content/uploads/2022/02/Angela-Boone-Insurance-Agency-Facebook-business-page.png)
You’re probably here because you know Facebook can get you leads, and you want to create an ideal Facebook Business Page to make that happen. […]
Setting Goals That Really Work
![Setting Goals That Really Work 7 Setting goals that work.](https://joinfirefly.com/wp-content/uploads/2022/08/Setting-Goals-that-Work-1-e1659405000820.png)
“Busy” does not equal “Productive” “In the absence of clearly defined goals, we become strangely loyal to performing daily acts of trivia.” […]
How to Brand Your Insurance Agency
![How to Brand Your Insurance Agency 8 A video thumbnail stating "Branding your insurance agency".](https://joinfirefly.com/wp-content/uploads/2022/06/BRANDING-YOUR-AGENCY-Thumb-e1654800131190.png)
Why does branding matter? Your potential and current customers can’t taste, smell, or touch your product because you offer a service. The way your agency […]
5 tips for Expert-Level Insurance Customer Retention
![5 tips for Expert-Level Insurance Customer Retention 9 5 steps for expert-level insurance customer retention.](https://joinfirefly.com/wp-content/uploads/2022/07/5-steps-for-expert-level-retention-1-e1658480041525.png)
Why does customer retention matter? Everyone knows that the real magic of running an insurance agency is in the renewal commissions. But you only receive […]
Managing Employees: On-Site or Remote
![Managing Employees: On-Site or Remote 10 A video thumbnail with the words "Manage your agency's employees on-site or remote".](https://joinfirefly.com/wp-content/uploads/2022/07/Mange-employees-thumb-e1657828041964.png)
Why does employee management matter? Every insurance agency has a plateau at which you can’t grow further without hiring an employee. You need someone’s help […]
Create or Improve Your Insurance Agency Website
![Create or Improve Your Insurance Agency Website 11 A screenshot of a video where a person is explaining how to create or improve your insurance agency website.](https://joinfirefly.com/wp-content/uploads/2022/06/Create-or-improve-website-thumbnail-e1655408131448.png)
Why does your agency website matter? Your website is the face of your insurance agency. For anyone who finds you online, it’s likely to be […]
Sprinklr: Social Media Made Simple
![Sprinklr: Social Media Made Simple 12 A video thumbnail of people describing how to manage your agency's social media for free with Sprinklr.](https://joinfirefly.com/wp-content/uploads/2022/02/Sprinklr-thumbnail-e1656620096973.png)
What can Sprinklr do for you? Social media can help you connect with prospects and customers, and help you grow your business. But it takes […]
Add Live Chat to Your Agency Website
![Add Live Chat to Your Agency Website 13 A video thumbnail explaining how to add live chat to your agency's website.](https://joinfirefly.com/wp-content/uploads/2022/06/Live-chat-video-thumbnail-e1656523225753.png)
Why Does Live Chat Matter? Adding live chat to your agency’s website will instantly make your website a power tool to help you attract and […]
Effective Documentation in Your Insurance Agency
![Effective Documentation in Your Insurance Agency 14 Effective agency documentation.](https://joinfirefly.com/wp-content/uploads/2022/08/Effective-documentation-thumbnail-e1659663864122.png)
Why Does Documentation Matter? There are so many reasons! The simplest is that more control you have over your agency’s information, the better your odds […]
E&O: What you Don’t Know can Hurt you
![E&O: What you Don't Know can Hurt you 15 E&O what you don't know can hurt you.](https://joinfirefly.com/wp-content/uploads/2022/02/EO-Thumbnail-Firefly-insurance-agency-Modern-Agent-e1660243778585.png)
Why does this matter? You have E&O insurance to protect your agency in case you make a mistake while selling or servicing a policy. That […]
Your Agency Powered by Glovebox
![Your Agency Powered by Glovebox 16 Your Insurance Agency Powered By Glovebox.](https://joinfirefly.com/wp-content/uploads/2022/02/Glovebox-thumb-1-e1661461269534.png)
Are you too busy servicing, to sell? This topic is all about being Easy to Work With! Once you start growing, you’ll find that your […]
How to get Insurance Leads From Google Reviews
![How to get Insurance Leads From Google Reviews 17 Video thumbnail with the words "get leads and reviews with google business."](https://joinfirefly.com/wp-content/uploads/2022/02/Google-Business-thumbnail-e1650653359495.png)
Why do Google reviews matter? Like restaurants, contractors, and other businesses, clients look at reviews when choosing an insurance agent. And since 90% of all […]
Facebook: How to Make a Marketable Personal Profile
![Facebook: How to Make a Marketable Personal Profile 21 Modern Agent how to create a marketable personal Facebook page.](https://joinfirefly.com/wp-content/uploads/2022/02/Marketable-Personal-Facebook-Profile-Public.png)
Secret Agents are awesome. If you’re what we call a “Secret Agent”, it is because your personal Facebook profile doesn’t make it easy for clients […]
Where to List your Agency Online
![Where to List your Agency Online 23 A list of the social media platforms that you should list your agency on.](https://joinfirefly.com/wp-content/uploads/2022/02/List-your-agency-online-thumbnail.png)
One important thing you should do when attempting to grow your online presences is listing your agency in as many online business directories as possible. […]
How to get Home Insurance Leads from Realtors and Lenders
![How to get Home Insurance Leads from Realtors and Lenders 24 Video thumbnail with the words "how to get insurance leads from realtors and lenders".](https://joinfirefly.com/wp-content/uploads/2022/02/Leads-from-realtors-e1650653536205.png)
This really works! Working well with realtors and lenders has always been one of the best sources of insurance leads for agents. Doing this well […]
Tips for Creating Social Media Posts for Insurance Agents
![Tips for Creating Social Media Posts for Insurance Agents 28 A meme depicting the DeLorean from Back to the Future, with the words "I don't understand why my rates are so high, I told my insurance agent I only drive it from time to time".](https://joinfirefly.com/wp-content/uploads/2022/02/Time-to-time-post.jpg)
In order to be successful with social media marketing, you need to have well written and visually pleasing content that gives your brand an authentic […]
Social Media Creation Resources
![Social Media Creation Resources 29 A laptop with Canva displayed on it.](https://joinfirefly.com/wp-content/uploads/2022/02/Canva-image.png)
Free Images: Pexels Pixabay Shutterstock Smithsonian Open Access Unsplash Image Editing Software: Adobe Photoshop– The Photoshop APP, FREE and on your phone! Canva– Canva App […]
Always Offer 12-month Auto Term
![Always Offer 12-month Auto Term 30 Video thumbnail with the words "You should almost always offer a 12 month auto term".](https://joinfirefly.com/wp-content/uploads/2022/04/12-month-autos-final-thumbnail-e1650423025392.png)
Many insurers offer both six- and twelve-month auto policy terms. Which should you choose? And why? This video tells you why we think you should […]
Do This Before Giving up on a Prospect
![Do This Before Giving up on a Prospect 32 Video thumbnail with the words "do this before giving up on a prospect".](https://joinfirefly.com/wp-content/uploads/2022/04/YouTube-MAM-thumbnail-engagement-e1650421997931.png)
What do you do when a great prospect isn’t responding to you? Keep trying? (Might be a waste of time.) Give up? (You might miss […]